Frequently Asked Questions
Everything you need to know about Ibiza Hair products and services.
What makes Ibiza Hair brushes different from other brands?
Ibiza Hair brushes feature a unique blend of natural boar bristles and carbon fiber heat-resistant nylon, paired with ergonomic cork handles for maximum comfort and control during styling.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We accept returns on unused and unopened products in their original packaging within 30 days of purchase. For hygiene reasons, we cannot accept returns on used hair brushes.
Are Ibiza Hair products professional grade?
Yes, our tools are designed specifically for professional salon use but are available to anyone who wants to achieve high-quality results at home.
How do I clean and maintain my hair brush?
We recommend removing hair after every use and washing the bristles with a mild shampoo once a month. Avoid soaking the cork handle in water to preserve its integrity.
Do you offer wholesale pricing for salons?
Yes, we offer exclusive pricing for licensed professionals and salons. Please visit our Professional Account page to apply for a wholesale partnership.